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FAQ & Cleaning Checklist

Frequently Asked Questions

Find answers to common questions about our cleaning services, pricing, scheduling, and more.

What areas do you service?

We provide cleaning services across the greater Sydney metropolitan area, including inner city, eastern suburbs, north shore, western suburbs, and surrounding regions. Contact us to confirm coverage in your area.

Are you fully insured?

Yes, HealthyWays carries comprehensive public liability insurance. All work performed on your property is fully covered, giving you complete peace of mind.

Do I need to provide cleaning products or equipment?

No, our team brings all professional-grade equipment and required cleaning products. You don't need to supply anything — just let us in and we'll handle the rest.

How do I book a cleaning service?

Booking is fast and secure — just follow these steps:

  1. Request a quote through our easy online booking form — takes less than a minute.
  2. Enter your card details securely. They are safely encrypted and never visible to us. Your payment is only charged once the cleaning service has been successfully completed.
  3. Confirmation. Once your booking is confirmed, we will connect you with skilled and reliable cleaning professionals.

Prefer to talk? Call us at 1300 201 260 — we'll confirm your booking within a few hours.

Cleaning Checklist

Note: This is a list of cleaning services under the categories General, Deep, and End of Lease. Please select any additional services ("extras") based on your needs to help us provide an accurate quote.

Cleaning Task General Clean Deep Clean End of Lease Clean
All Service Areas
Vacuum carpets & floors
Sweep & mop floors
Dusting and remove cobwebs
Clean inside mirrors
Empty rubbish bins
Wipe down skirting boards
Wipe down doors, frames & handles
Clean window interiors
Clean interiors/exteriors of glass doors per set
Wipe switches & power points
Clean reachable light fittings
Clean fan exterior
Kitchen Areas
Stack & run dishwasher
Wipe down exteriors of appliances and furniture
Clean stovetop & oven exterior
Wipe cabinet exteriors
Clean microwave
Polish sink and taps
Clean bench tops
Clean oven interior including trays
Clean range hood and around areas
Clean and wipe window seals
Wipe cabinet, shelf & drawer interiors
Laundry & Bathrooms
Scrub & sanitize toilet
Clean, sanitize bathtub & shower
Wipe down cabinet exteriors
Wipe down benchtops
Polish sink & taps
Remove mineral deposits & mould
Dust accessible extractor fan vents
Clean & wipe window seals
Clean cabinet, shelf & drawer interiors
Bedroom & Living Area
Dust & wipe down furniture electronics
Wipe down exteriors of wardrobe & cupboards
Clean sliding door track and frame
Clean interior of wardrobe & cupboards
Extras — Add-on Services Price
Sliding door per set $31
Extra oven $60
Range hood $60
Blinds and fixture per set $31
Small balcony per area (less than 14m²) $31
Large balcony per area (more than 14m²) $60
Carpet cleaning per area / room ( Per area : 4m X 5m= 20m² approx ) $65
Wall washing per hour $65
Window interior per hour labour $60
Exterior window fed cleaning (per service + $13/window, up to 2–3 stories) $120+
Fridge interior $31
Tumble dryer $31
Garage (sweep & tidy) $31
Dishwasher inside $31
Extra laundry $31
Per hour labour hire (minimum 4 hours) $60/hr

Services Not Included

For safety, liability, and specialist restoration reasons, some items and conditions are excluded from our standard cleaning services. These may include, but are not limited to:

  • Chandeliers and delicate light fittings
  • Light bulbs and bulb replacement
  • Fly screens
  • Fireplaces and chimneys
  • Biohazard cleaning (including blood, bodily fluids, faeces, excessive mould, etc.)
  • Silicone and grout restoration/remediation
  • Removal of permanent mineral staining (including toilet bowl staining)
  • Odour removal or deodorisation treatments
  • Removal of heavily embedded pet hair from carpet fibres
  • Ceiling fans
  • Picture rails and ornate detailing
  • Air conditioning units, vents, and filters
  • High-reach or difficult-access areas (including ceilings, tops of cupboards, and similar areas)
  • Any items requiring specialised restoration, repair, or hazardous treatment
  • Moving heavy items (beds, sofa, tables, freezer, etc.)

If you are unsure whether a specific item is included, please contact us prior to booking.

Still Have Questions?

Our friendly team is here to help. Get in touch and we'll answer any questions you have about our services.

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